Clearo Cleaning Co.

FAQ

Frequently asked questions

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How is the price calculated?

Your price is based on the type of cleaning, your home's size (square feet, bedrooms and bathrooms) and any extras you add. You see the exact price before you request your appointment. No surprises.

Do I need to pay when I book?

No. You request a time and we confirm it. You pay after your cleaning is done.

Who will clean my home?

Vetted, insured independent cleaning professionals who have passed a background check and agreed to our quality standards. For recurring plans we try to send the same cleaner every time.

Do I need to be home?

No. Many customers give us a lockbox code, a key or garage code. Your entry details are only shown to your cleaner on the day of the visit.

Do you bring supplies?

Yes, cleaners bring standard supplies and equipment. If you'd like specific products used (for example, fragrance-free), add a note when you book.

What if I'm not happy?

Tell us within 24 hours from your account and we'll make it right. You won't be charged while a problem report is open.

Can I reschedule or cancel?

Yes, free of charge up to 24 hours before your arrival window. Recurring plans can be skipped, paused or cancelled anytime.

Do you clean offices and rentals?

Yes. We clean offices, studios and short-term rentals. For larger or unusual jobs, request a custom quote and we'll price it for you.

Which areas do you serve?

We're starting in the Tampa Bay area: Tampa, Brandon, Riverview, Wesley Chapel, Lutz, Temple Terrace and nearby. Enter your ZIP code to check.

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